Here are the Marina Management Team's answers to the questions about the Royal Alfred Marina that residents and visitors ask most often. Should you need further assistance, please contact the Marina Office.
Location
Where is the Royal Alfred Marina situated?
In South Africa's Eastern Cape province, 150 km between East London and Gqeberha (Port Elizabeth) on the R72. The entrance is in Albany Road, Port Alfred. Go to the Google map for directions.
Under which municipal jurisdiction does the Marina fall?
There is also a local residents' association:
Management
Where are the Marina management offices situated?
The Royal Alfred Marina Homeowners' Association (RAMHOA) office is situated to the left of the estate entrance.
What are the management office hours?
Monday to Friday: 08h00 –13h00 and 14h00 - 17h00.
Is there an appointed Estate Manager?
Yes, Claire Wright is the appointed estate manager for RAMHOA. She is on-site every weekday and over weekends when necessary. Any problems or suggestions should be directed to her.
Access
How do employees gain access to the estate?
- Part-time workers are given temporary access permits, the duration of which is stipulated by the homeowner.
- Permanent employees are registered on the biometric system.
How does the estate’s guest system work?
- The homeowner is to alert the guards on 046 624 4887 or the office on 046 624 4512 of the expected visitor/s to avoid delays at the entrance.
- A day visitor’s driver’s licence and vehicle licence will be scanned and assigned to the respective homeowner’s address.
- Longer-term visitors may obtain a temporary gate pass from the office for the period stipulated by a homeowner.
Security
What form of security is in place on the estate?
Security at the Royal Alfred Marina is a top priority and as such is taken very seriously by management and residents alike. It includes:
- Strict access control – 24-hour gate monitoring with surveillance CCTV cameras.
- The main perimeter fence is checked frequently, day and night, for any fence breaches.
- 24-hour proactive cameras placed at strategic places along the perimeters.
What security arrangements apply to building operations?
- Contractors will have access via a separate turnstile entrance for pedestrians.
- Vehicles enter via the booms.
- Contractors will have to adhere to stringent security rules in the Marina.
Who should I contact regarding security?
The General Manager: 082 320 3227.
Emergencies
Is there a list of Emergency numbers available?
Yes. the list of emergency numbers can be found in the dark blue section at the end of every page in this website, or you can open and print it from here: Emergency Numbers.
Ownership
Do I get my own title deed?
Yes, on transfer from the conveyancer.
Is co-ownership possible?
Yes.
Do I pay for electricity and water consumption?
Yes.
May I purchase Marina property if I am a foreigner?
Yes, subject to South African regulations for foreign purchases.
Can I let out my property?
Yes, subject to the relevant rules and regulations.
Are there rules and regulations?
Yes, all RAMHOA's official documents are available to view and download.
When do owners start to pay levies?
On transfer of the sale.
What are the levies?
For 2023/24, the quarterly levies (including CSOS levies) are as follows:
| Single stand: | R7 567.15 |
| Consolidated 1½ stands: | R9 430.23 |
| Consolidated 2 stands: | R11 289.15 |
| Consolidated 3 stands: | R15 016.37 |
| LHI | R26 188.65 |
Invoices are processed at the beginning of October each year, followed by January, April and July of the following year. Levies are payable quarterly in advance.
Building & Alterations
Who must I notify before starting alterations?
Before you start any renovations/alterations/improvements, you need to contact the General Manager who will advise you on the procedures to be followed.
Are there guidelines I must adhere to?
Yes, there are architectural and building guidelines that must be followed. Please refer to the Design Manual.
Who approves building plans?
The RAMHOA Architectural Committee (ARCHCOM).
May I appoint my own architect?
Yes, you may appoint any duly certified and registered architect.
Does RAMHOA have recommended builders?
Are there building packages?
No.
Is there a selection of house plans to choose from?
No.
May I build a swimming pool?
Yes, as per the Design Manual.
How much time do I have to build after plan approval?
May I fence my property?
Yes, along the canal or riverfront only, subject to ARCHCOM approval.
May I extend at a later stage?
Yes, within the guidelines of the Design Manual.